🛡️ Warranty Policy — All For Gifts.com
Effective Date:May 1, 2025

At allforgifts.com, we take great pride in the quality, craftsmanship, and uniqueness of each piece we create. Every item is handcrafted with care, designed to last, and made to celebrate meaningful moments. While no two pieces are exactly alike, our commitment to satisfaction is always consistent.

🔧 1. Limited Warranty Coverage

We offer a 30-day limited warranty on all products purchased directly through www.allforgifts.com

This warranty covers:

  • Manufacturing defects (e.g., cracks, structural flaws, or unfinished edges)

  • Lighting component malfunction on our custom glass bulbs (e.g., not turning on, faulty wiring)

  • Wrong personalization (misspelled names or incorrect messages, if different from your confirmed order)

This warranty does not cover:

  • Damage caused by mishandling, dropping, or accidents after delivery

  • Wear and tear from regular use

  • Minor air bubbles, color variation, or asymmetry due to the handmade nature of the product

  • Unauthorized repairs or modifications

  • Note: All our glass items are individually handmade, and natural variations in shape, size, and color are expected. These are not considered defects.

📦 2. Claim Process

To file a warranty claim, please contact our customer service team at:
📧 support@allforgifts.com

Please include the following:

  • Your order number

  • Clear photos of the item and issue

  • A brief description of the problem

Claim Timeframe:
Claims must be submitted within 30 days of receiving your item.

Resolution Options:
Once verified, we will offer one of the following:

  • Free replacement of the defective item

  • Store credit of equal value

  • Full refund (in rare cases, at our discretion)


📜 3. Exclusions & Limitations

Our warranty applies only to retail customers who purchase directly from our official website:
🌐 www.allforgifts.com

We do not extend this warranty to items purchased from unauthorized resellers, third-party marketplaces, or second-hand platforms.


🧡 4. We're Here to Help

Our team is small but dedicated, and we treat every request with care. If something doesn’t feel right with your order — even outside the warranty scope — please reach out. We’ll always try to find a fair and human solution.


📝 Legal Disclaimer

This limited warranty gives you specific legal rights. You may also have other rights under the laws of your state or country. Nothing in this warranty policy affects those statutory rights.


✅ Summary :

 

  • 30-day limited warranty on all products

  • Covers defects in craftsmanship and electrical components

  • Does not cover misuse or natural handmade variations

  • Claims via email: support@allforgifts.com

  • Handmade items = each one is unique ❤️

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